To make your parking experience as smooth as possible, we offer two types of accounts: one for reservations and one for subscriptions and tenants via the Communities app. Here’s a quick breakdown:
🅿️ 1. Reservation Account
This account is ideal if you want to:
View your parking history
Pay faster using saved details
Easily rebook your favorite locations
You can create an account via our app (available in the App Store and Google Play Store) or on our website.
👉 Note: You log in with your phone number and can only do so once you’ve made a reservation with that number.
🏢 2. Communities Account
This account is used for:
Individual monthly subscriptions
Business subscriptions and tenants within a ParkBee community
If you have an individual subscription, you’ll receive an invitation to download the Communities app and set up your account.
Business users and tenants are invited by their Community Manager.
🚘 Parking Without an Account
You don’t need an account to park with us – although it can be handy! Here’s how it works:
You’ll receive confirmation via SMS and email
You get access to the location through your personal access page
You can start and stop your parking session via that page
⚠️ Accounts Are Not Yet Linked
At this time, the two account types are not connected. This means:
Your reservation details in the ParkBee app are separate from those in the Communities app
You’ll need to manage reservations and subscriptions separately until we merge them in the future
Any questions regarding your account? Don't hesitate to contact us!