Check your spam folder!
After your reservation payment has been successful, you will automatically receive an email with the reservation details.
If you don't have it in your inbox, it could be in your spam folder. Please check it before you get in contact with us, and mark ParkBee as a 'safe' contact.
If you still cannot find the email we sent you, it could be due to several reasons:
- There is a different combination of licence plate number and email address in our ParkBee system
- There is a typo in the email address that we have registered for your licence plate
A payment = A reservation
If the payment succeeded and the money was withdrawn from your bank account, the reservation has succeeded. You are guaranteed to be able to check in with the RingGo app during your reservation time with the reserved licence plate number.