ParkBee

Booking your parking space

Everything about pre-booked parking spaces.

Parking with your booking

Open the entrance and exit of the parking location via the app

Opening a gate with a presence sensor

Drive-in and out during your booking

Finding the access page

Open barriers and gates right from your phone

Parking

Cancelling your booking

Managing your booking

Arriving earlier, later or extending your booking

Can't download or use the app?

Managing and cancelling

I left earlier than my booked time, is it possible to get a refund?

I forgot to end my parking session

I didn't receive a booking confirmation email

Finding your invoice

What does a booking cost?

Can I buy a day ticket?

I don't receive a SMS, what now?

What should I do if my reserved location is full?

Frequently asked questions

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This is ParkBee

Four ways to park with ParkBee

Understanding ParkBee accounts

How to recognise fraud

How can I pay?

Getting started

Does ParkBee have an app?

Why is parking with ParkBee often cheaper than parking on the street?

Why can I only park during weekends and evenings at some locations?

Why does ParkBee charge a service fee?

Do I need an internet connection to park?

Wheelchair accessible parking spaces

Charging stations for electric cars

Finding the height and width of the entrance

Are the parking rates inclusive of VAT?

Compensation policy during emergencies

How do I change my details in the app?

Why is my account blocked?

Charging stations at ParkBee locations

How do I park without a booking?

How can I pay for my parking per minute?

Parking without a booking

Why are my details filled in automatically?

Where can I find my ParkBee GO invoice?

How do I return to my parking session?

Parking with your subscription

How do I buy a parking subscription?

Activate your subscription

Subscribing

How do I drive in and out with my subscription?

My subscription has been cancelled

Forgot or change password?

Will I be stuck with a subscription?

I want to cancel my subscription

Can I change the location of my subscription?

Can I change my bank account?

Street parking with ParkBee

I can't stop my street parking session

I can't start a street parking session

What if my phone has no internet or no battery?

I received a parking fine for a street parking session even though I paid

What happens if I forget to stop my street parking session?

Can I adjust my parking session afterwards?

How can I extend my street parking session if I set an end time?

Which notifications are available for street parking?

Street parking sessions 

How can I change my number plate?

Can multiple people use my account?

How do I cancel my ParkBee account?

I can't log in, what should I do?

Number plate and account

What are the costs for street parking?

How do I pay for street parking?

Can I pay all my street sessions monthly via direct debit?

Where can I find my street parking invoices?

Costs and payments

How do I park on the street with a pre-set endtime?

How do I park on the street without a pre-set endtime?

When will street parking be available for everyone?

How to park on the street with ParkBee

ParkBee for Communities

I have sign-in issues with my community account

Manage my community account details

Forgot or change my password in communities app

I want to delete my subscription account

Account

I can't enter or exit the location with my subscription

No parking spaces available at your subscription location

Incident or issue in the car park with your subscription

Issues with parking

Cancelling your subscription

My subscription has stopped

Cancellation

How do I contact ParkBee?

Contact

Parking with your booking

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