Arriving at your reserved location only to find it full is very frustrating, and it is certainly not the level of service we aim to provide. Unfortunately, this can occasionally happen due to factors beyond our control, such as incorrect parking behavior by others or a system error.
Please contact our customer service team immediately at +31 85 208 5636 or +44 20 3868 7591. This allows us to assist you right away and find a suitable solution.