We understand how frustrating this can be and are here to assist you!
Please follow these steps to resolve the issue within your subscription:
Close the Communities app completely.
Refresh the app by swiping it away from your recent apps list.
Open the app again and press 'Start parking' or 'Stop parking' once more.
If you still can't enter or leave the location, please don't hesitate to contact our support team at +44 20 3936 1344. The team will be happy to assist you further.